Studio Logo Dec 2020 (Black on White) In

TERMS & CONDITIONS

Bookings

  • Temporary bookings may remain pencilled for a period of 24 hours only.

  • Bookings are ONLY confirmed on receipt of the completed booking form and proof of payment of a booking fee that is equal to 50% of the total booking.

  • ONLY email correspondence will be accepted for bookings.  Any verbal or other form of communication will not be considered valid for bookings.

 

 Payment

  • A 50% booking fee plus the completed booking form secures the booking.

  • Balance of payment is due 24 hours before the start of the shoot.

  • If a booking is less than a half day (4 hours), full payment is required to confirm the booking.

  • Proof of payment will only be valid once the funds are cleared in the studio bank account.

  • NO cash payments will be accepted.

  • EFT payments are preferred.

  • Card payments (Master and Visa cards) will be subject to a service fee of 3.5% of the total amount and will be added to the booking.

 

Time allocation

  • Bookings from 1 – 3 hours will be allowed access 15 minutes before the starting time for setup and 15 minutes after the end for striking.

  • Half day (4 hours) will be allowed access 30 minutes before the starting time for setup and 30 minutes after the end for striking.

  • Full day (8 hours) will be allowed access 45 minutes before the starting time for setup and 45 minutes after the end for striking.

  • Access to the studio will only be given at the agreed arrival times as set out above.

  • Any additional setup or strike time required can be booked at the hourly rate.

 

Postponements and Cancellations

  • If the client paid and needs to postpone the shoot, ENROC STUDIO needs to be informed in writing no less than 48 hours before the start of the shoot.

  • Postponements made less than 48 hours before the start of the shoot will be subject to a penalty fee.

  • If a booking is postponed, the new booking date has to be confirmed within 24 hours from the postponement notice.

  • The postponed booking date needs to be within 10 days from the original date to avoid a penalty.

  • Cancellations of a paid shoot must be done in writing via email no less than 72 hours before the scheduled start of the shoot. 

  • Any cancellations made less than 72 hours before the start of the shoot are subject to penalties.

 

Penalties

  • If the client gives notice of a postponement less than 48 hours before the start of the shoot, ENROC STUDIO reserves the right to charge a 25% penalty fee.

  • If the postponed date is more than 10 days from the original booking, a 50% penalty will apply.

  • Cancellations made 72 hours before the start of the shoot are subject to a R300 admin fee which will be deducted from the booking fee.

  • Cancellations made within 48 hours before the start of the shoot will be subject to a 50% fee of the total booking with a R300 minimum.

  • Cancellations made within 24 hours before the start of the shoot will be subject to a 100% fee of the total booking.

  • Late arrivals and starting will reduce your time in the studio.

  • Running longer than the scheduled booking, as described under “Time Allocation”, will be subject to overtime at R300 per hour or part thereof.

Rules

  • If you break or damage any of the equipment, you own it and will be replacing it with the same new equipment.

  • The use of backdrops are included in the rental, however any damage to the backdrops will be charged at R400 per meter.

  • Please tidy up the studio before leaving, if not a cleaning fee of R300 may be charged.

COVID-19

  • NO FACE MASK = NO ENTRY

  • Any person entering the studio will be required to have a temperature screening.  If a temperature of 37.3°C or above is measured, the person will be refused entry to the studio.

  • Every person entering the studio will be required to complete a contact tracing questionnaire.

  • Every person entering the studio will be required to sanitise their hands with the provided sanitiser at the entrance.

  • All studio equipment will be sanitised prior to the shoot and again after the shoot.

  • Due to the size of the studio, a maximum of 10 people are allowed in the studio.

  • ENROC STUDIO reserve the right of admission and any person not adhering to the COVID rules will be asked to leave the premises.

 

Liability

  • Any person entering ENROC STUDIO does so at their own risk.

  • The studio may only be used for the purpose as detailed and agreed in the booking form.

  • NO illegal activities will be allowed on the premises and any person involved in such activities will be removed from the premises without any claim to compensation.

  • ENROC STUDIO reserve the right to have a representative present at any time during a shoot.

  • Neither ENROC STUDIO, its staff, nor the building landlord and its staff, can be held liable for any injury to any person, damage to property or loss of property regardless of how the incident occurred.

  • Throughout the rental period, the hirer shall be responsible for the safe keeping of the equipment and the premises and shall be liable to ENROC STUDIO for any loss of or damage to the rented equipment or premises howsoever caused.

  • The hirer shall pay all costs incurred by ENROC STUDIO in carrying out repairs to damaged equipment and the premises.

  • The hirer shall pay to ENROC STUDIO the full cost of replacing any lost equipment, or any equipment which in the reasonable opinion of ENROC STUDIO is uneconomic to repair, with new equipment of the same or similar specification to the equipment that has been lost or damaged.

  • The hirer shall not carry out or attempt to carry out any repairs to damaged equipment without the prior written authority of ENROC STUDIO.

  • During any period in respect of which the hirer has not already paid to ENROC STUDIO the cost of hiring any equipment which has been lost or damaged as mentioned above and until such time as payment shall be made to ENROC STUDIO pursuant to conditions above, the hirer shall pay to ENROC STUDIO compensation for the loss of use of the equipment lost or damaged at a rate equivalent to the cost of such hire charges incurred by ENROC STUDIO.

  • Should the client need to leave any equipment or items in the studio for longer than the scheduled rental time, written arrangements must be made with ENROC STUDIO.

  • ENROC STUDIO will not be liable for any loss or damage to such items or equipment left in the studio beyond the scheduled shoot duration.